The IKEA Knowledge Graph as a Service: Scaling Enterprise-Wide Data Integration in a Global Retail Environment
A Talk by Andreas Trulsson and Christelle Maignan
About this Talk
This presentation explores the journey of implementing a knowledge graph service across a decentralised retail franchise system. We will discuss how the IKEA knowledge graph team, after demonstrating significant improvements in online sales through knowledge graph solutions, is now tackling the challenge of expanding their graph to benefit diverse stakeholders.
The talk will focus on the strategic approach to offering the IKEA Knowledge Graph as a service to teams, addressing key challenges such as data ownership, governance, onboarding, and training in a non-tech-centric environment. Crucially, we'll emphasise the importance of effective stakeholder communication in building trust and securing buy-in across the organisation.
About The Speakers
Digital Product Owner, Inter IKEA Group
Andreas Trulsson is a Digital Product Leader at Inter IKEA Systems B.V., the owner and world-wide franchisor of the IKEA Concept. Andreas heads the IKEA Knowledge Graph, an initiative that has been instrumental in driving use cases for up-selling strategies and enhanced product recommendations.
Lead Ontologist, Inter IKEA Group
Christelle Maignan is a senior consultant at Semantic Partners and the Lead Ontologist on the IKEA Knowledge Graph team. Christelle is responsible for leading and aligning IKEA ontology development initiatives, onboarding stakeholders, and supporting/up-skilling resources.
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